Supply chain organization of expensive telecom equipment

One of the major equipment manufacturers in the TOP-3 telecom market.

• To bring equipment from Europe
• To provide customs clearance
• To issue authorization documents
• To fulfill warehouse processing and shipment orders
• To carry out shipment and delivery

• A large range of goods (about 15 000 items).
• Limited delivery time (20 days maximum).
• Very expensive equipment.

• The training was organized and conducted by the client's staff for Major employees.
• An internal manual was created and training was conducted in Major.
• In addition to personal account manager, we provided this project with an individual customs manager. That helped to process a wide commodity nomenclature properly and quickly.
• 100% EDI data exchange was implemented. Specific customer’s requirements were taken into account.
• We also helped the customer to reduce travel expenses. We had a separate working-team in each city and town that helped with installations. The customer didn’t pay for business trips’ organization.

Over 85000 orders were successfully fulfilled per year. More than 500 tons of high-tech and expensive equipment were imported. KPI for compliance with the delivery time was 99%.